A request was sent to service ‘Store Service’ that was detected as passing through a gateway. However no gateways are configured for this service.

Problem:

Event ID 1
Task Catagory: (2007)

A request was sent to service ‘Store Service’ that was detected as passing through a gateway. However no gateways are configured for this service. Request details:
X-Citrix-Gateway:
X-Citrix-Via: xxx.xxxx.nl
X-Citrix-Via-VIP: 192.168.x.x
Remote Address: fe80::cc97:f8be:cf29:x
X-Forwarded-For: x.x.x.x,192.168.x.x

Solution:

Check if you enabled remote access.

Goto Stores >> Enable Remote Access and check if a remote access connection is selected and if the information is wright.

Enable Remote Access

Links:

Posted in: Citrix, NetScaler, StoreFront

banner