Knowledge Base

StoreFront

The connection to “Desktop” failed with status 1030

Problem:

When connecting to a Published App/Desktop when using NetScaler and StoreFront, you receive an error:  The connection to “Desktop” failed with status (1030).

Solution:

Solution 1:

Make sure Session Reliability is disabled on de Secure Ticket Authority within StoreFront.

 Desktop failed with status 1030

After this the error is gone and the App/Desktop works like a charm.

Solution 2:

Make sure you allowed port 1494 and 2598 from the DMZ (Netscaler) to ALL the internal ip addresses of the Citrix Servers.

When using MCS or Provisioning make DHCP reservations to make sure you only allow just the Citrix servers.

Links:

 

A request was sent to service ‘Store Service’ that was detected as passing through a gateway. However no gateways are configured for this service.

Problem:

Event ID 1
Task Catagory: (2007)

A request was sent to service ‘Store Service’ that was detected as passing through a gateway. However no gateways are configured for this service. Request details:
X-Citrix-Gateway:
X-Citrix-Via: xxx.xxxx.nl
X-Citrix-Via-VIP: 192.168.x.x
Remote Address: fe80::cc97:f8be:cf29:x
X-Forwarded-For: x.x.x.x,192.168.x.x

Solution:

Check if you enabled remote access.

Goto Stores >> Enable Remote Access and check if a remote access connection is selected and if the information is wright.

Enable Remote Access

Links:

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